Customer Reviews
I went to several dealerships comparing vehicles, makes, models, and especially engines. Classic asked and listened to what I was after then pointed out vehicles meeting my needs.
I went there to look at a used car. Everyone treated me as if I was buying the most expensive car there. Very professional and friendly, went out of their way to accommodate me. Highly recommend Classic Cadillac.
Tim Bennett was great. He know what I needed and made it work. Good follow up too.
Best guy here at Classic Cadillac Mark Bondurant, amazing guy amazing service, professional service, highly recommended
My Salesman went out of his way to find the vehicle I wanted, get it to the dealership and in spite of computer problems made my buying experience a lot of fun. The whole team made doing business at this dealership a pleasure.
The sales representative Bill Sarvis was extremely thorough as well as his support staff. This was the first time we visited this dealership and will definitely return when we are ready to buy another new car.
The sales representative Tim Bennett was extremely thorough as well as his support staff. The service department was also very helpful in answering questions.
Purchased many a car from the Classic Auto Group. Always helpful and work with you to satisfy your automotive needs. BMW, Cadillac, Ford, Hyundai, Toyota, Volkswagen, and Chevrolet. They treat you like family!
Anthony Trivisano was the best salesman I ever dealt with. He helped us sort through the used car inventory until we found the car that matched what we were looking for.
This dealership has excellent customer service. Mark was an excellent salesman and very knowledgeable about the car and very helpful.
They went out of their way to find the car that was right for me. I would definitely go back to classic Cadillac for my next car.
As usual the team at Classic Cadillac came through to locate the car I wanted (2024 XT5) in a very short time after letting them know I was in an accident that ended up in a total loss of my current 2023 XT5, I know this was not an easy task but they pulled it off in record time, I have been doing business with classic for over 20 years and have always been happy with them! The team all stayed 2 hours over closing to seal the deal. Thank You Peter, Anthony & Benjamin for all your hard work and time to make ...
Tim was very thorough and made sure we were informed on the arrival of our new Cadillac. He explained all the new technology and the benefits. Classic Cadillac is the best dealership I have ever dealt with.
Very friendly clean under standing what your looking for .keeps you within your budget doesn't try and up sell
Stepped in to pick up my new Cadillac XT 5. On February 14, after making the deal a week previous, they upped the price by close to $50 per month extremely dissatisfied and never purchased A vehicle from the Classic Cadillac, drove up to Crestmont Cadillac and purchased the vehicle that day extremely happy with Chestmont Cadillac RKO
I dealt with Pete through a referral and had a wonderful experience! Not only did they give me a fair deal, they made sure I felt welcomed from the first time I entered the building! Buying a vehicle can be stressful but I can honestly say this group made it easy! When someone drives 200 miles to buy from a dealer it speaks volumes! I will definitely consider Classic Cadillac for future purchases and referrals! All the best! Patrick
Pete took excellent care of me and my purchase of a 2020 Cadillac CT5! I drove from Garrett Indiana to get an amazing deal! Thank you very much!
Joe Marinelli is the BEST to deal with very personal, you ask a question and he answer AWESOME man
Fast, honest, comprehensive. Excellent experience, I highly recommend!
I'd be here typing all day if I told you everything amazing about this place and every employee I dealt with!! Unlike most dealers you guys made me feel comfortable and welcome!! Mark Bondurant was amazing from start to finish, thank you Sir for everything!! I appreciate all of you, you have all went above and beyond and I can't tell you how grateful I am!!!!! Other dealerships can learn A LOT from you!!!
Don and his manager made the transaction of my new Lexus very smooth. Thanks Classic Cadillac
A great experience at Classic Cadillac with all staff which were very accommodating and helpful. I would recommend their dealership highly!
Top notch service at Classic Cadillac! This is my second XT 5 purchased at Classic and the entire team was extremely helpful, especially Mark Bondurant! Couldn’t be happier with my new car … and I love the color !!
Best service department ever ! Tom was very attentive of our needs and repaired our vehicle in a timely matter. A+ 5 star service. Thank you !
This dealership had a Lexus I was interested in, so I contacted Don A per the description and got to know him a bit. The process from test drive, inspection by a mechanic of my choosing, through to signing all the documents was so easy, so painless, and so fair. I hate buying cars because dealers always feel pushy, and slimy, but my experience with Classic and with Don was the exact opposite. I wouldn’t buy a car from anyone else. The next week the dealership had a Toyota my wife was interested in but it was at a ...
Extraordinary.
Don ASHBA helped get a car and setup the shipment. This has been the best dealer I have dealt with. He even told me I put to much money on my check for the car. Great guy and also funny.
They take care of business, I have no complaints.
Just wanted to see new styles and joined a friend who's in the market
Great service team!
it is always a pleasure to deal with Classic Cadillac.
In this day and age where customer service isn’t what it used to be, shopping at Classic Cadillac is like stepping back in time. We just finished purchasing a slightly used Cadillac XT6 Sport from Mark Bondurant at Classic. Mark has the rare ability to provide the highest possible level of customer service. We really and truly have been impressed by him. Mark’s outstanding attention to detail enabled us to negotiate our purchase from 80 miles away via the phone and internet. Once the vehicle was ready for pickup, we made the short drive to the dealership. The complete ...
In this day and age where customer service isn’t what it used to be, shopping at Classic Cadillac is like stepping back in time. We just finished purchasing a slightly used Cadillac XT6 Sport from Mark Bondurant at Classic. Mark has the rare ability to provide the highest possible level of customer service. We really and truly have been impressed by him. Mark’s outstanding attention to detail enabled us to negotiate our purchase from 80 miles away via the phone and internet. Once the vehicle was ready for pickup, we made the short drive to the dealership. The complete ...
In this day and age where customer service isn’t what it used to be, shopping at Classic Cadillac is like stepping back in time. We just finished purchasing a slightly used Cadillac XT6 Sport from Mark Bondurant at Classic. Mark has the rare ability to provide the highest possible level of customer service. We really and truly have been impressed by him. Mark’s outstanding attention to detail enabled us to negotiate our purchase from 80 miles away via the phone and internet. Once the vehicle was ready for pickup, we made the short drive to the dealership. The complete ...
Congratulations to me, and all thanks to Mrs. Regina Nathan she never stops doing miracles. I was so shocked and amazed the very moment I received my second profit in my Bank account this is wonderful. indeed good work deserves a great recommendation, after the first profits I had to reinvest my $600 in his company, and after 5 working days I got my second profit of $5,100, I'm very excited, and may God continue to Bless you. Anybody in search of a professional and trustworthy forex expert does not hesitate to contact Regina Nathan now via Email: [email protected] WhatsApp: +16233774079
Excellent service / Great Experience
Great Experience!! Our Salesman Bob was professional and went above and beyond. He helped in every step of the process including the return of a leased vehicle from another dealer. The whole experience was awesome.
Our entire experience was wonderful! From our Salesman, Don, to the Manager to the Finance Department, everyone was very professional and kind. We will go back when we’re ready for another vehicle! Thank you to Classic Cadillac!
I had a great experience buying my new Cadillac XT5 from Classic Cadillac. My salesman Mark was extremely helpful in every step of the process.
Service here is Joy Matthew is an amazing Advisor I had the pleasure of working with him on my XT5 Best in the area for Cadillac Service
Fantastic experience with Tim Bennett at Classic Cadillac in Mentor, OH. I highly recommend Tim. He pulled everything together flawlessly! Classic Cadillac provides high quality, excellent and exceptional service and attention to detail. Pete Drago and the rest of the professionals were awesome! I have bought several cars here and never feel the need to try another dealership. P.S. The service department is magnificent too!
Received outstanding attention throughout my purchase process. Multiple people greeted and assisted. Took time to explain financial aspects as well as features of my new car. Good experience!
We had a very pleasant experience, everyone was helpful answering our questions and relieving our concerns.
They always have time to answer my questions and are very accommodating. They listen to my needs and are professional.
No high pressure sales techniques. Very smooth process. Would buy from them again
The dealership personnel all worked as team to make this sale an enjoyable experience. Individual I dealt with were friendly, polite, knowledgeable in their field., helpful.
truly the best service department for my cadillac. we drive from out of town because of it.
Excellent customer service. Anthony, a sales representative, is a great person.
I have been using Classic Cadillac for the last 6 years. We reconnected with Bob Rode who my husband knew years ago. Classic and all their help are very supportive and helpful. They are up front and easy to work with. Very accommodating! Bob has many years of experience and will be there for you. A very nice salesman and a special person. Best to all, Sharyn
Bought a 2016 chevy tahoe ltz Don and Brian were excellent,patient,friendly and most of all not pushy I definitely told everyone about the great experience I had buying from here and you should go here too thanks guys keep up the good work!!!!
Everyone a classic Cadillac was very professional very helpful I would recommend them without hesitation
Everyone who we worked with from Classic Cadillac was extremely helpful and made the process of purchasing our new vehicle enjoyable! Thank you.
Everyone was very friendly and knowledgeable. Great experience, we are an hour away and they made everything very easy.
Mark Bondurant and Pete Drago made this the most pleasant experience. Professional, knowledgeable and customer oriented in every way. We love our new car! Thanks so much for all you both did for us. Greatly appreciated! Just a first rate experience in every way. Pete and MJ Hallahan
Battery died....called classic service they took car in right a way. Great job.....
The staff at Classic Cadillac provided exceptional customer service. Tim Bennett is awesome. He was very patient with me and kept me abreast of everything during the entire process. Tim is definitely an asset to this organization.
Classic Cadillac sales and finance teams were just awesome to deal with. They listened to me, the customer, and satisfied my needs. Thank you Classic Cadillac Team! I wouldn’t even consider any other Cadillac dealer.
Tim, Mark B, Mark C, Paul and everyone at Classic Cadillac in Mentor made the entire process of purchasing a new car comfortable. Every one I dealt with was kind and professional. I recommend them to anyone looking for a new vehicle.
very nice experience
Dealing with Anthony showed me that there are still GREAT Salespeople still out there. The entire sales experience was a pleasure from start to finish. Because I was alone and I drove an hour and 15 minutes to get to the dealership, they returned my old car to my house the same day (I did not trade). I highly recommend Anthony Trivisonna as a salesperson along with the entire Classic Cadillac Dealership! Very professional and hospitable during the entire experience.
You cannot beat the service of salesman Anthony Trivisonno. Everyone from sales to service dept is top notch at Classic
Just bought my 3rd vehicle from Classic and 2nd from Classic Cadillac, Great people to work with especially Tim Bennett,
Great people and great service!! Can not say it enough!!!!!!!
The staff is friendly and informed. I will go to Classic Cadillac again. The showroom is very neat, clean and tidy.
Bob, Is the best car dealer I have ever worked with by far. Great knowledge of teh vehicles and car business. Friendly and genuine.
I took delivery today on my 2021 Honda HR-V. My salesman Don Ashba did a awesome job, he went beyond to make sure I was taken care of. During the purchase I was having a difficult time with the CU I had plan to go with for financing, he was very patient and held the vehicle for me, I really appreciate that. He also had a pleasant demeanor, always understanding. He made the whole experience easy-going. Thanks again. Happy customer.
I want to quickly use this media to appreciate MRS JENNIFER SMITH who made it who I am today I was pre in the hands of scammers for years I thought there was no more of reliable people online not until i met MRS JENNIFER SMITH the best account manager at a review where i decided to take a leap of faith here i rejoice today because i never gave up trying i started my investment with MRS JENNIFER SMITH with only $1000 and i got $5000 in less than 7 working days with smooth withdrawal i am still at a loss for ...
Great job by the entire Classic Cadillac team including the service department. We have been customers for years.
I cannot believe how easy the process was and how detail oriented this team is. Everything was explained in all questions were asked. The door is left wide open for future questions and/or concerns. Highly recommend classic Cadillac. Thankyou Mark, Michell, and Dan The Man.
Bought our 2014 chevy volt here. The whole team was very nice and informative. Our salesman Tim was kind and knowledgeable, the financing guy sat down with us and had a nice conversation about video games while he worked on getting our paper work ready and the sales manager was very helpful in letting us know our options and explaining how our credit scores affected our loan. All on all worth the 2hr drive. Very sad I missed the decked out bumblebee Camaro at their other lot. Even though we aren't in a current situation to buy it, it is ...
Bob Rode is the most caring honest salesman I ever worked with! He is a true asset to Classic
Very professional. First class service!
I just got my 2nd XT5 from Classic Cadillac. My salesman, Bob Rode, is the best. He was knowledgeable about the car, the deals, the options etc. He went out of his way to explain all the details about the car and the final deal. I highly recommend both Bob Rode and Classic.
Matthew Kunsman in the service department went above and beyond helping me get my car fixed up. He broke down and explained everything that my car required to get working right again, and even suggested a few optional services that Classic offers. He is my go to guy from now on. My wife and I are looking at purchasing her a new vehicle soon, and I will for sure be coming back to Classic.
Great bunch of guys Great car sale man Don was excellent
Always helpful and professional.
We drove almost 2 hours to come here for the perfect XT5 for my wife. We were treated excellent from the time we pulled on the lot till we left. Salesman Anthony Trivisonno took extra time to show us all the features and set up the vehicle before we left. Worth the drive.
Classic Cadillac Dealership is a PLATINUM Level Dealer!! Classic Cadillac was AMAZING in every way, we had the BEST experience ever!! They're all very professional, very friendly & so caring, not at all pushy - everyone works together to make there Customers feel very special!! We'd been looking for a car for years, having trouble finding one we were really excited about, but we finally narrowed it down to the Cadillac XT6 SUV? We saw one at Classic Cadillac and went there to do some comparing between the XT5 & XT6 and after all they're help, we ...
Mr. Trivisonno & Mr. Kro provided a no pressure, professional buying experience. We appreciated their knowledge, candor, and sense of humor coupled with a positive customer experience. Only recommendation for GM would be to provide customers with more swag and extras. I think it’s worth the extra cost of making customers feel that a Cadillac dealership is different from others.
This was the easiest car buying experience we have had. Mark knew his products and was very helpful in getting us through the process. Loved the pick up process in particular - not hours spent in the dealership - we got there, the car was ready, we signed our paperwork that had been mostly done before we got there. Got an orientation to the car and we were off! Great car, great dealership experience.
Everyone was very friendly and the biggest thing was no pressure salesman Don. Did not have to spend 3 hours going back and forth to make a purchase.
Stopped in checking on some parts availability.